Our 30-day money back guarantee policy
If, within 30 days after our technician has completed their visit, you experience the same technical problems as those that you first reported to us or that the work carried out on your computer by our technician prevents you from using your computer, contact our customer support.
They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your computer is still not working, we'll give you back your money.
At Buzz a Geek we value our clients and are about ensuring that we delivery an awesome service to our clients at affordable prices. If however in the event that you are not happy with the results and the same issue reoccurs within 30 days, we would firstly like the opportunity to rectify it. If we are still unable to do this we will guarantee to give you back you money.
If we have advised you that you require hardware to ensure that the issue does not reoccur and you have choose not to act on this advice we cannot be held accountable should the issue reoccur.
Like most, I tend to use and abuse my computer until it stops... then I freak out, call Buzz A Geek and pray my problems will be resolved...I have been using Buzz A Geek for 4 1/2yrs now and every time, EVERY TIME, they save me! I have never lost important information or images and they are conscience of not over-charging, which is why I return, or rather, have them return to me every time something goes wrong. I guess now I just need to listen to the advice they give me on backing up and viruses, but I don't mind the social friendly side of their visits.I never use anyone else when it comes to my computers and recommend them completely.Thanks Buzz A Geek, your advice and service is always appreciated very deeply :-)
A. Hargans - Peregian Springs 2014
DID YOU KNOW?
Possibly the heaviest desktop computer ever may have been the IBM 5120 from 1980 - it weighed 105 pounds, not including the 130 pound external floppy drive.