Same-day service...CALL TODAY
1300 738 570

How and what do we charge?

Buzz A Geek is able to offer affordable same-day computer repairs & IT services to home users and small business throughout Australia. Our charge out rate is generally lower than other professional computer support companies. 

We do accept all major credit cards; Visa or Mastercard. However it's important to give us a ring on 1300 738 570 allowing us to provide you with an accurate cost as charges are calculated differently based on your location. 

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No Call Out Fee

We do not charge a 'Call Out' fee whether it is same day servicing or the weekend.  After the initial minimum first hour we charge in 15-minute blocks. Keeping your bill down as low as possible.

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NO HIDDEN EXTRAS

There are no hidden costs. No call out fees, no travel time, and we always charge a flat rate.

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FIRST HOUR

Most technical issues are resolved within the first hour. But if this is not the case your computer tech will always keep you in the loop.

Sameday

Buzz a Geek DOES NOT charge for same-day service.  95% of the time we schedule computer technicians for the same day.

Most problems can be solved in an hour or less, so here are some suggestions for what your expert technician can do with any extra time:

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Set up email on your tablet or iPhone

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Speed up your slow computer

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Remove virus, spyware and malware

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Retrieve lost or missing personal data

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We can migrate your old data to your new computer even if your old computer no longer works

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Software troubleshooting

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Check your wireless network security

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Set up a backup routine to protect your family photos, business documents and your general files

FREQUENTLY ASKED QUESTIONS

1. Do you offer a same-day service and does it cost more?

Yes we do offer a same day service at no extra cost.  However there may be occasions when unfortunately this may not be possible due to high demand.

2. Why do you charge by the hour when it may not take an hour?

To ensure that we keep an affordable pricing structure for our clients.

3. Do I have any sort of guarantee with the work?

Yes if  you are not satisfied within 30 days of our technician completing the work you had requested we will refund you your money.

4. If you supply me hardware, do you provide me with a warranty?

Yes we will have a record of the serial number for warranty purposes.

5. Do I have to wait in all day for the technician to arrive?

No we make an appointment time to suit you the customer.  No waiting around all day.

6. Do you have a credit card processing fee?

Unfortunately Yes. We raise a very small credit card processing fee to cover our banking costs. The cost is roughly 1.9% of the total invoice.

7. Do you offer discounts to pensioners?

Of course we do!

TESTIMONIAL

Maurie was wonderful. Thank you for being so prompt and for fixing the problem quickly

Lee Campbell - Valentine - NSW 2015
6 REASONS
TO CALL BUZZ A GEEK
1
WE COME TO YOU

Don’t have the time and patience to dismantle your computer and bring it to the local shop? We come to you, at your home, or office, and fix while you watch.

2
SAME DAY SERVICE

Ok so we understand you need our help right away. We can offer same day service. Just give us a ring!

3
ON CALL 7 DAYS A WEEK

Our computer geeks are available 7 days a week. Weekdays, evenings and even weekends to suit your need.

4
IT'S NOT ALL 'GEEK' SPEAK!

We speak your language and leave the geek speak back at the office. We’ll explain in plain & simple language everything that we do when we visit.

5
NO HIDDEN FEES

Our low pricing won’t hurt your back pocket and no hidden costs! So give us a ring and we’ll explain everything to you - open and upfront!

6
30 DAY MONEY BACK GUARANTEE

We're so confident that our computer technicians will do the job right the first time. However after 30 days we haven't fixed your computer issue to your satisfaction then we'll refund your money - no questions asked!

Computer_repairs_telephone For affordable tech support...
Call us today!
1300 738 570
DID YOU KNOW?

Susan Kare once created a computer icon of Steve Jobs while she worked on the Macintosh team.