Entering safe mode is sometimes the only option to save your computer from damage which unwanted programs, viruses or malware can cause. In safe mode, Windows boots only with necessary set of drivers and functions necessary to allow us to uninstall harmful programs or restore computer to its previously working configuration.
Whereas entering safe mode on previous versions of Windows (XP, Vista, 7) was easy and required pressing commands like Shift+F5 or F8 as soon as the computer was turned on, in Windows 8/8.1 it's not that simple.
One of the features of Windows 8/8.1 is its fast booting time, it is of course a positive feature, however, it makes it impossible for the user to enter safe mode using the above mentioned methods. That said, let's see how we can do it on Windows 8/8.1.
Entering Safe Mode
Point the mouse to the upper right corner and swipe down. From the menu, chose Settings, then Change PC Settings > Update and Recovery. From there, go to Recovery and click Restart Now in the Advanced startup tab (this will cause your computer to shut down, so remember to have all of your work saved). Then choose Troubleshoot, and click on the Advanced Startup tab and restart the computer. When the computers boots, various modes of safe mode will be available under different numeric keys.
Hit the Windows key, type 'cmd' after Start menu shows up, then hit enter. In the Command Prompt, type shutdown /r /o (hitting enter will execute the command, so be sure to have all of your work saved). After that the computer will automatically boot to Advanced Startup.
On many computers equipped with Windows 8/8.1, it's possible to enter Advanced Startup via F11 command upon turning the computer on (tap F11 just when the logo of your computer's manufacturer pops up). This, however, requires to have a factory Recovery Partition installed.
Refreshing your PC
You can also try to fix a lot of problems with your Windows 8/8.1 OS by using Refresh your PC option from the Update and Recovery tab (see the first method for reference). Instead of choosing Restart Now from Advanced Startup tab, chose Refresh your PC.
This option will not affect your data or personalization settings. However, system settings will be set to default, and manually installed applications will be removed (you'll be notified which were removed). Apps from Windows Store won't be affected.
Refreshing your PC requires you to have a Windows 8/8.1 DVD or USB Flash drive with the system.
However, sometimes your operating system might be too damaged to even let you go beyond the log in screen. This might be the best moment for you to contact one of our Geeks for assistance. Remember, in many cases we can give you instructions over the telephone, so that the whole procedure is fast, pleasant, and efficient.