When your computer crashes, your programs won’t run, and your data seems corrupted, there’s one important thing to remember: you are not alone. Every day, thousands of people the world over will be troubleshooting and dealing with the same strange error message as you. In fact, some errors are so common that there are enough resources to fix them yourself. Even if you don’t know much about computers, these common errors have solutions so simple you can solve them at home.
Just remember, if you have any questions, or if the problem persists, our Geeks are on standby to help you repair your computer.
The Blue Screen of Death (STOP Error)
This PC crash screen is so common, it’s even received an affectionate nickname. Despite the ominous moniker, a BSoD won’t actually kill your computer. Rather, it’s just the computer letting you know that something—malfunctioning hardware, corrupted software, or a missing DLL file, usually—is not functioning as it’s supposed to. There will always be a STOP code listed on the crash screen, represented by either a 0x and then a string of numbers, or by an error description. If you’re interested in finding out exactly what went wrong, writing this number down and then looking up the STOP code will tell you.
Usually, the best thing to do in this situation is leave your computer off and let it sit. Your computer is very smart and can often resolve the most common errors on its own during the rebooting process. If you are experiencing multiple STOP errors, you should consult your computer manual to find out how to access your computer’s advanced operating system options, and return to the last known good configuration. If the problem persists, consult a Geek.
If you’ve noticed your computer has slowed down and is taking longer to open files, run programs, and save documents, there could be several reasons. The most common, however, are that you are either missing a system update or are lacking sufficient hard drive space to run the program.
To fix the former, simply check your Update Center for any new suggested or required software updates. Your update center can be accessed through the Control Panel in your Start Menu, or in your notification area on your taskbar. To fix the latter, uninstall programs and delete files you no longer use, and run a Disk Cleanup. From your Administration Tools in the Control Panel, select Disk Cleanup and select the type of files you wish to clear from your computer. Then select Delete Files.
Pop-Ups Even While Offline
If you’re not using your web browser and yet you’re continually getting pop-up messages and ads, you have probably accidentally downloaded a piece of adware. Luckily, this is an easy fix. Reboot your computer in Safe Mode (check your computer’s specifications for accessing Safe Mode) and run your antivirus scan of choice. BuzzAGeek works closely with AVG Anti-Virus but for a powerful free option, check out Malwarebytes.
Remember, most computer glitches are not a reason to panic. Before you give up on your computer, always try restarting your computer after a short rest and installing any waiting system or driver updates. This will fix most problems. Remember, BuzzAGeek is always here to help if you have any questions or run into problems you feel are out of your depth. Contact us for help at any time.